Supporting the provision of quality welfare for seafarers and their dependants
This is a one day course designed to provide training and advice on how to handle people who may become aggressive and violent in their behaviour either in an open forum or on a one to one basis. It is particularly useful for those staff that work in seafarers’ centres and residential homes.
The aim of the course is to enable delegates to develop the skills and processes necessary to manage and diffuse highly charged and difficult situations.
Course Programme
Courses are arranged upon request.
This is a one day course which can be held at a regional venue or MNWB’s head office. Please contact training@mnwb.org.uk if you would like to host this course in your workplace.
Please click the Register button if you would like to attend this course. For further information please contact Helen van Gass, Training Manager on 02380 337799 or via e-mail training@mnwb.org.uk
