Seafarer Support

Funded in partnership with fellow members of the Maritime Charities Funding Group, the Board created and now operates the Seafarer Support Helpline for the entire maritime charity sector (Merchant Navy, Royal Navy and fishing fleet). The referral service directs and where appropriate transfers enquirers to welfare organisations best suited to help. MNWB trained staff welcome enquiries via telephone on a Freephone number 0800 121 4765 available between 09:30 - 16:30 Monday to Friday or via the website
In 2011, the Board transformed an ‘in house’ publication (formerly known as the Nautical Welfare Guide) into an online search facility called the Maritime Charities Welfare Guide .  The Guide is embedded into the Seafarer Support website to enhance the existing ‘single point; of contact for the maritime charity sector.  Individuals can search for assistance in a number of ways and be directly referred to the maritime charity best suited to help.  It has instructional video clips to assist with the search process and can facilitate a free ‘call back’ from MNWB staff during office hours.

Download a copy of the Seafarer Support leaflet.


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