The Board operates the Seafarer Support website and Freephone Helpline for the entire maritime charity sector (Merchant Navy, Royal Navy and fishing fleet). Serving and retired Merchant Navy personnel and their dependants are encouraged to visit the new Seafarer Support website www.seafarersupport.org , which signposts those who may need help or advice to the maritime charities best suited to help. The new website, redesigned by the Merchant Navy Welfare Board, boasts the latest technology with AI search facilities and a live chatbot facility to enable users to communicate directly with the welfare team. For those who prefer to speak to someone in person, or who seek further information that is not available online, Seafarer Support has a Freephone helpline (0800 121 4675). Trained staff are available during office hours to direct them to the many charities and organisations waiting to help.
The innovative website helps online users from any background search and directly contact one or more of over 150 maritime charities that are standing by to offer support. If you know of any UK seafarer that may need help during these difficult times then please ask them to visit www.seafarersupport.org
Download a copy of the Seafarer Support leaflet.
Download a copy of the Seafarer Support poster.