Supporting the provision of quality welfare for seafarers and their dependants

Welfare Support

Seafarer Support

Funded in partnership with fellow members of the Maritime Charities Group, the Board created and operates, the Seafarer Support Helpline for the entire maritime charity sector (Merchant Navy, Royal Navy and fishing fleet). The referral service directs and where appropriate transfers enquirers to welfare organisations best suited to help. Whilst the Board itself does not provide grants to individuals, our dedicated staff are trained to assist by accessing guidance and practical financial support for serving or retired seafarers, their dependants or those acting on their behalf. MNWB trained staff welcome enquiries via telephone on a Freephone number 0800 121 4765 available between 09:30 - 16:30 Monday to Friday or via the website www.seafarersupport.org

In 2011, the Board transformed an ‘in house’ publication (formerly known as the Nautical Welfare Guide) into an online search facility called the Maritime Charities Welfare Guide. The Guide is embedded into the Seafarer Support website to enhance the existing 'single point' of contact for the maritime charity sector. Individuals can search for assistance in a number of ways and be directly referred to the maritime charity best suited to help. It has instructional video clips to assist with the search process and can facilitate a free ‘call back’ from MNWB staff during office hours.

Download a copy of the Seafarer Support leaflet.



Funeral Advice & Costs

Please click here to download a copy of "Remembering those left behind - a guide to making wills, considering funeral arrangements and finding other sources of help".

Please click here to download details of the state funded Bereavement Payment and Funeral Payment.

Seafarer Support: 0800 121 4765

Red Ensign Coffin Drape

The Red Ensign (or "Red Duster" as it is occasionally known) is a flag that originated in the early 17th century as a British ensign flown by the Royal Navy and was later adopted specifically by British merchantmen to be flown as the civil ensign of the British merchant fleet.

A funeral is a sad and hard time for those who are parting with their friends, family or loved one. We are able to loan you the Red Ensign flag for you to use to drape over the coffin. We are able to post to yourself or the funeral director, and ask for you to return the flag as soon as possible to us.

We only ask for a small donation to cover the cost of postage.

Contact enquiries@mnwb.org.uk or call 02380 337799

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