This course has been designed for welfare support staff whose role it is to offer guidance and welfare support to merchant seafarers and their dependents in the UK. Suitable for staff and volunteers who meet with people face to face or on the telephone.
To assist all delegates in feeling confident answering all types of calls, use effective listening/counselling skills and to understand who they can signpost or refer a person to that will best suit their needs.
Courses arranged upon request.
This is a one day course which can be held at a regional venue or MNWB’s head office. Please contact
if you would like to host this course in your workplace.
The Board will cover all administration costs but not travel and accommodation expenses for this course, except in exceptional circumstances. These circumstances would need to be discussed with our Deputy Chief Executive.
Please click the Register button if you would like to attend this course.
For further information please contact Helen van Gass, Training Manager on
or via e-mail
Our mission is to help improve the effectiveness of all those charities caring for merchant seafarers, fishermen and their dependants.
8 Cumberland PlaceSouthamptonHampshireSO15 2BH
Tel: 023 8033 7799 Email: firstname.lastname@example.org
Reg Charity No: 212799 (Scotland SCO39669) - A Company Limited by Guarantee No 453053