Caring for the merchant seafarer

Sun 05 Feb 2012

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Merchant Navy Welfare Board > About Us > Training Courses > Caseworkers Course

Training Courses

CASEWORKER COURSE

Course Provider: SSAFA

Course Outline

This is a 2 and a half day course aimed at those employees and volunteers of Constituent Member charities who visit serving and ex-seafarers looking for help in their homes.

Course Aim

At the end of the course, participants will be familiar with the knowledge, skills and attitudes that will enable them to manage a client case in its entirety.

Course Objectives

  • Establish contact with a client
  • Prepare for a visit
  • Conduct an effective interview with a client
  • Complete an application for assistance ("Form A")
  • Write a persuasive report with a request for funding
  • Almonise for funds
  • Signpost clients to services for which SSAFA Forces Help is unable to assist
  • Close a case and end contact with a client appropriately
  • Identify sources of support for volunteers and how to access them

Download Course Programme

Download Course Specific Booking Form

Download Course Dates for 2012

Course Logistics

The Caseworker Course is booked through SSAFA.  If you require accommodation in order to be able to attend, this will be booked for you by SSAFA and charged to the Board.  As the course is 2 and a half days long, 3 nights' accommodation is usually booked.  For regional courses, all meals are included, for London courses, only dinner on the first night is included.

Course Funding

  • The Board will cover all course fees
  • The Board will cover all accommodation costs
  • The Board will fund a subsistence allowance of up to £25 per day for a maximum of 3 days for those attending a course in London
  • Please note that if you cancel within 2 weeks of the course you are booked on, the Board will charge your fees and accommodation to your parent organisation

For further information please contact Sarah Edward, Training and Project Administrator on 02380 337799 or via e-mail  sarah@mnwb.org.uk.

The Merchant Navy Welfare Board is a company limited by guarantee.
It is registered in England under No. 453053.
It is also a charity registered under No. 212799.
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