Privacy Policy

This privacy policy sets out how Merchant Navy Welfare Board uses and protects any information that you give Merchant Navy Welfare Board when you use this website. This Privacy Policy explains our data processing practices, how we comply with the Data Protections Act 1998 and your options regarding the way in which your personal information is used.

Merchant Navy Welfare Board is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Merchant Navy Welfare Board may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 29th February 2016. A copy of our Data Protection Policy can be provided upon request.

Contacts Database

Merchant Navy Welfare Board is committed to safeguarding the privacy of contacts held on its contacts database.

How we collect information

Data is collated from various sources, including but not limited to:

  • contacts made by staff members during the course of their work
  • information arising from the completion of forms on our website
  • requests from individuals to be added to our mailing lists
  • responses to invitations to conferences and other events
  • membership of Port Welfare Committees.

 The information we collect

Data we collect includes but is not limited to:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys

How we use this information

  • Your personal information is only used with your knowledge
  • Only personal information that we actually need is collected
  • Your personal information is only seen by those who need it to do their jobs
  • We will not pass your personal information on to any other organisation without your agreement unless required to do so by law
  • Personal information is retained only for as long as it is required
  • We will endeavour to keep your personal information up to date
  • Your personal information will be protected from unauthorised or accidental disclosure
  • We will provide you with a copy of your personal information on request
  • Inaccurate or misleading data will be corrected as soon as possible
  • These principles apply whether we hold your personal information on paper or in electronic form.

Information about you is held on our contacts database.

Information is used for mailing literature, appeals, invitations to events, and for collating general marketing information for strategic purposes. If information is used for the latter purpose, it will be used in such a manner that your anonymity is guaranteed on an external basis. Internally, all our employees and any third parties we engage to process your personal information are obliged to respect the confidentiality of your information.

You are allocated to mailing lists according to either a) your own requests or b) our belief as to which of our services would be of relevance and importance to you.

You may request to be removed from our contacts database at any time by emailing or writing to: Office Manager, Merchant Navy Welfare Board, 8 Cumberland Place, Southampton, Hampshire, SO15 2BH.


Merchant Navy Welfare Board is committed to safeguarding the privacy of visitors to its website.

The information we collect

You are not required to provide any personal information on the public areas of this website. However, you may choose to do so by completing the forms on various sections of our website, including:

  • request for further information
  • request for e-newsletters

 How we use this information

We will only use the information you provide to us on these sections of the website in order to process the relevant form. Data will be held on our contacts database.

Please note that in order to process your application form we may on occasion be required to share your information with third parties who provide services on our behalf. In relation to any other third parties we will only disclose your information where you have given your consent or where we are required to do so by law, or where it is necessary for the purpose of, or in connection with legal proceedings or in order to exercise or defend legal rights.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use cookies on our website so that we can track how users navigate through our site. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. If you want to know how to alter your browser setting please look at the help menu on your browser.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email or write to: Office Manager, Merchant Navy Welfare Board, 8 Cumberland Place, Southampton, Hampshire, SO15 2BH.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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